10/7/2015 5:41:58 PM
I was here twice in one week. Both time I walked in shortly after they opened, my total wait time was about 20-30, everyone was helpful and friendly. I'm pleased with the service.
2/2/2017 3:25:25 AM
I had a great experience here. Yes I had to wait in a busy waiting room, but if you expect to go in and be seen right away you are out of touch with reality
1/29/2018 6:10:07 AM
I am very disappointment on Howard county I have been waiting for ever for someone give me date of interview no one really bother to call it look like game when I go they said they busy I have to leave contact # or call when I call no one pick the phone and no one contact me I went back and the front desk said they busy I shouldn't come with out they set the time and date of interview but if no one call you back what you should to do it is bad so bad I lost my job I have baby I full all paper I have no income but guess what they do there send you back home or they call before you have the chance to answer they hung off on you hate it too bad they shouldn't do that they didn't get buy to do this to us
7/8/2013 9:19:11 AM
you will never get food stamps waiting on these people they dont do anything i have been waiting on foodstamps for 6 months now they give you the run around i wish i never moved to this county because this office is really the worst
7/13/2014 3:19:44 AM
This place is not doing there job. They failed to release my moms food stamp money. There for she could not get food. Thanks for her worry and not know where her next meal will be cooking from!
7/21/2014 6:58:23 AM
This Agency Follow up is very poor.
9/11/2014 12:14:04 AM
got a letter a day before my food stamps. date
The worker closed my case for a letter that did not concern me
letter dated 8/29/2014 case closed. Received letter 09/10/2014
I called the worker plenty of times.Left messages
Closed my case,now I HAVE TO REAPPLY.
This is a new worker
9/14/2014 9:11:14 AM
For several months now ,I've gone to both Target and Walmart stores to use the card to purchase food ,and every time the card doesn't work. Even when they type in the numbers they don't work . Yet I go to Wegman's and again the swipe part of the card doesn't work but when they type in the number it works. Why is that? The swipe part of the card is not scratched in any way yet when I swipe at three major retailers the card does not work. Until this day, EBT in Maryland has not fixed the problem. What's the point in having this card if it doesn't work properly? It's really a shame that you can't solve this issue. Your service to this state of Maryland in Howard County is unacceptable. Changes needs to be made asap or risk losing all of your clients who are using these primitive cards. Hail Hasbro!
11/5/2014 10:50:04 AM
Let's start with calling the office- NO answer ever. If you have luck and or someone finally picks up- they act as if your bothering them.
Front desk staff- SUCK, their attitudes SUCK,The way they talk to people is RUDE!
The wait time EVEN when you have an appointment is RIDICULOUS all to be told they can't help you.
US AMERICAN CITIZEN (BORN/RAISED)
2/22/2015 10:29:38 AM
FOOD STAMPS SHOULD GO TO AMERICANS IN THE UNITED STATES. NOT FROM OTHER COUNTRIES THAT COME HERE TO TAKE AWAY OUR JOBS AND ASSISTANCE. THEY SHOULD NOT BE ELIGIBLE AND RETURNED TO THEIR COUNTRY.
YOU SHOULD AUDIT WHO APPLIES FOOD STAMPS. THEY ARE PEOPLE FROM OTHER COUNTRIES. IF I GO TO THERE COUNTRY, I GET KILLED TO APPLY FOR A JOB OR ASSISTANCE.
PLEASE YOU HAVE BEEN HERE LONG ENOUGH. NOW RETURN TO YOUR COUNTRY AND LET US GET THE JOBS. GO HOME.
Elderly Native Howard Countians left to fend for themselves
3/16/2015 8:48:30 AM
My case was closed for food stamps because they say I did not recertify. I was sick and could not do the recertification by Jan. 20th as requested. I called the number on the request letter and was told to take it too the Columbia office right away. I had someone to hand deliver the letter on January 22 and received a receipt but still I received a letter dated February 27 stating that my food stamps would end on February 28th. It is now March 16th and I have no food stamps and no food. What are we to do? Poor people in Howard County can't seem to get help or a break of any kind.
Non caring people
4/14/2015 5:47:50 PM
This place is horrible. They are the worse. They send redetermination letter to show proof of income and bills ect.Turn in everything I am suppose to, to find out they have all my updated info in the computer but never process my case. Cut my foodstamps off. I called over, over, and over again. On the letter they give you the case worker name and number to call if there are any concerns. Left a messages to see why I didnt get my benefits, so I decided to take a trip to the office, to only find out they have all my information updated but never even looked at nothing. Also, they added more income to the income I already get(added up the numbers wrong) How is that possible? when they see and have proof of my paystubs dates, hours, and amount. these people dont care, all they are there for is a pay check cause if they cared they wouldnt do things they do. Not to mention a previsous issue I had is I turn in all information then they misplaced it so had to resubmitt everything again which d
4/22/2015 10:49:02 AM
wish i could give a negative review
bad bad bad
8/5/2015 7:22:27 AM
this department is the worst ever. No answer to 100+ phone calls and messages. Case got closed for no reason. Mails are received 2-3 weeks later from what is dated in letter. this is sick.
8/10/2015 12:46:35 PM